Compliance indicators

Compliance Indicators and Personal Application
November 15, 2021
One of the compliance indicators is ongoing education and training. The compliance programs of
organizations have to ensure that they provide a training program for the internal standards and
requirements of the laws and regulations.
I previously worked with an agency that supported the ‘ongoing education and training” indicator.
The agency supported the indicator in various ways. First of all, there was training provided to the
employees on a monthly basis. The agency provided specific training to the employees to address
the regulatory and legal requirements. They were educated on the need to comply with local, state
and federal laws on issues such as patient privacy and safety. The agency has a compliance officer
that developed efficient training programs. The board of the agency provided adequate funding to
support the compliance training programs.
To improve the agency’s compliance efforts, it would have been good to train the employees on a
wider range of issues. These would include medical necessity, charge entry risks, billing and
coverage rules and registration requirements. The compliance efforts could also be improved by
evaluating and measuring the impact of the training programs. The agency should have had
adequate documentation of the training that had occurred. This would have helped determine the
employees that are yet to receive training on compliance issues. All employees should have been
required to attend the training programs. Those who failed to attend the training programs should
have been punished.
Self-evaluation and personal goal setting
I think all the indicators could be used as a method for self-evaluation for the individuals involved
in healthcare compliance. Individuals involved in healthcare compliance can check the indicator
of policies and procedures to determine whether or not they have developed good policies,
procedures and standards that can address the principal risks. They can also use the ongoing
education and training indicator to determine the level of effectiveness of the training programs
that they have implemented. The open lines of communication indicator could be used to determine
those involved in compliance take appropriate actions on issues that are identified by other people.
They can also use it to evaluate whether they maintain the reporting mechanisms. The ongoing
monitoring and auditing indicator can be used to determine whether those involved in compliance
have established monitoring plans.
As an individual, I could evaluate my ability to report the instances of improper conduct without
fear of retaliation. I could also evaluate my ability to participate in ongoing training and my level
of knowledge and understanding of the relevant federal and state laws. It would also be good to
evaluate my ability to follow certain procedures and policies. The ongoing education and training
indicator is more applicable than others. That is because it evaluates my level of understanding of
the current laws.
I can use the indicators as a tool for personal goal-setting. First of all, I can use the indicators to
increase my understanding of various healthcare laws and issues. I can use them to learn more
about healthcare privacy laws and confidentiality issues. I can also use them to ensure that I do not
break the laws that have been set by various states.
Health Care Compliance Association. (2003). Evaluating and Improving A Compliance
Program. Health Care Compliance Association.

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