Health organization evaluation 1

Health Organization Evaluation
Karen Gonzalez Fiel
Grand Canyon University
March 31, 2022
Health Organization Evaluation
Banner Health
Description of Banner Health
Banner Health is a non-profit organization that has its headquarters located Phoenix in
Arizona (Hayhurst, 2019). It was founded in 1999. It is among the top private employer sectors
in Arizona, has offered employment to more than 50,000 individuals. It is among the top
recognized health organizations in the United States. It runs an average of 28 health facilities
(Hayhurst., 2019) as well as several special health facilities in nine states. It offers several
services in the hospitals it runs. These services include family clinics, home-based care
initiatives among others. in the special care facilities, it offers services like heart conditions
treatments, transplants, Alzheimer’s condition treatment, cancer management, rehabilitation
services, and imaging services among others. The organization is also known to cater for medical
expenses, both primary and emergency costs. It is known for its value to the community rather
than revenue generation (Daniel & Latifi., 2019). It operates by giving back to the community
by reinvesting its profits to bettering the services offered at the hospitals they oversee as well as
giving payments to its employees.
Banner Health’s Overall Readiness
The organization is properly facilitated with the resources needed to offer satisfactory
services to people in their facilities. These include technological resources and financial
resources among others. It was founded through a collaboration of organizations that were
readily offering services in Arizona before the year 1999. These two organizations are Lutheran
Health Organization and the Samaritan Health organization. They merged and formed the now
popularly known Banner Health System which is famous for its readiness to accomplish its goal
which is to offer satisfactory and easy-to-access services while giving back to the community at
the same time. The health system has been reported to efficiently offer its services to
approximately 350,000 clients. This shows that the organization is capable of serving large
multitudes without stepping back on its goals, objectives, mission, and also vision. It is also able
to offer its services to clients with private as well as governmental insurance. It focuses on the
value of care offered rather than the number of clients served (Daniel & Latifi., 2019). It ensures
this by even removing the financial burdens off its clients’ shoulders.
Strategic Plan to Address Network Growth, Nurse Staffing, Resource
Management, and Patient Satisfaction
Banner Health has been able to ensure its growth through collaboration and
investment. It was initially founded through the collaboration of two teams as mentioned earlier.
It was later expanded through the investment of the University of Arizona health system among
others, which works to ensure Banner Health adds more of their facilities to ensure their services
are accessed easily, by multiple people. This means that the growth of Banner Health’s
operations has been fueled by collaboration, communication, and investment (Hayhurst., 2019).
Under nurse staffing, the health system has recognized the unmeasurable contribution offered
by nurses in their organization. It does so by disposing of career opportunities and as well as
continuing education offers to its best nurses as a way of retaining them and pulling other
competent personnel to the organization. This is done to ensure they strike a balance of patients
nurses ratio. It ensures patient satisfaction by making it its primary goal. It does so by ensuring
that making sure patients understand and take part in medical decisions made to them. It also
does so by ensuring its services are easily accessible and affordable. The organization ensures
its resources are properly managed by ensuring that the revenue generated by the organization
is directed towards bettering services offered by the organization and paying its employees rather
than getting retained in the organization. These services include purchasing new hospital beds,
ensuring advancements in technological resources, managing the resources they already possess,
and adding healthcare facilities among others. This means that their services are valueconcentrated hence ensuring proper management of available resources (Daniel & Latifi., 2019).
Current or Potential Issues within Banner Health’s Culture and Effects on
Strategic Plan
The biggest challenge in Banner Health is the lack of a common culture. This happens
because its facilities are widely spread in six states. That means that each facility has an entirely
different group of staff and serves a group of people with different beliefs and cultural practices.
Each of its facilities is forced to adopt a culture that best fits it and that makes it easy for them
to offer their services. This makes it impossible for the health system to determine a strategic
plan that suits the whole organization. Banner Health also has a culture of leaving decisionmaking procedures solely to the leaders. This means that the staff’s opinions are not counted on
during making of organizational decisions. This means that the organization should develop a
strategic plan that incorporates everyone’s input in decision making, hence having a chance to
understand what the employees are comfortable working with and what they are not. This could
positively influence the productivity of the organization (Binkley & Levine., 2019).
A theory to be Used to Support the Implementation of the Strategic Plan for
Banner Health
Banner Health should adopt a goal-oriented theory when implementing a strategic plan.
It is appropriate since it brings the weaknesses and the challenges of the organization to the
spotlight hence making it easy for the organization to understand and correct the factors
hindering them from achieving its goals. This approach also helps the organization relate its
current position, the challenges, and the original goals as a way of determining how far they are
with the accomplishment and what needs to be polished, incorporated, and eliminated to achieve
these goals. Through this approach, Banner Health will be able to easily define its goals as well
as achieve them, for the betterment of the operations of the health system.
Hayhurst, C. (2019). Enhancing Care Delivery Operations through an In-House Medical Physics
Program. Biomedical Instrumentation & Technology, 53(1), 59-63.
Daniel, C. Y., & Latifi, R. (2019). Navigating and Rebuilding Academic Health Systems (AHS).
In The Modern Hospital (pp. 31-38). Springer, Cham.
Binkley, P. F., & Levine, E. (2019). Organizational strategies to create a burnout-resistant
environment. Clinical Obstetrics and Gynecology, 62(3), 491-504.

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