Is there anything irregular here
Is there anything irregular here? Explain
➢ Spending $80 000 yearly on endoscope repairs
➢ OEMs demanding exorbitant cost for repair
➢ Suspicions of unrequired repairs done occasionally
➢ Impossibility of verification of repairs done
➢ Four weeks for the endoscope to be return when sent for repair
What is your impression of Robinson and Neha Khera?
➢ Richardson is highly professional OEM in endoscope technology field
➢ Richardson should have detailed the numinous equipment failures
➢ Should also concentrate on product dependency
➢ Neha Khera are impressive responsible technical representatives
➢ Identifies the reckless fixes and offer in-house knowledge
What is your impression of Irvine and Steven Bowles?
➢ They are non-professional with false promises
➢ Steven getting defensive about damages is unprofessional
➢ They have poor customer relations
➢ They are not equipped to handle the repairs
➢ Using improper tools in opening endoscope portrayed lack or resources
What is going to happen with the use of endoscopes in hospitals in the future?
➢ Consolidate the endoscope repair
➢ Start shifting the repair to in-house
➢ Lead to 35% discount
➢ Seek better and new version of endoscope
➢ Confirming the product quality before purchase
What are the costs of an endoscope failure?
➢ $80 000 paid annual for repairs
➢ Postponing the surgery due to endoscope failure
➢ Resulting in fear among patients
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