New english assignment
NAME :REGISTRATION NUMBER:COURSE:SUBJECT:- ENGLISH
NON VERBAL COMMUNICATION
“Nonverbal communication is the transmission of messages or signals through a nonverbal
platform such as eye contact, facial expressions, gestures, posture, and body language. It
includes the use of social cues, kinesics, distance and physical environments/appearance, of
voice and of touch.”
EXAMPLE OF NON VERBAL COMMUNICATION
Nonverbal communication types include
1) facial expressions
2) gestures, paralinguistics such as
I. loudness or tone of voice,
proxemics or personal voice
IV. eye gaze
V. haptics (touch)
VII. and artifacts
USING NON VERBAL COMMUNICATION
Non-verbal communication helps people to:
Reinforce or modify what is said in words.
For example, people may nod their heads vigorously when saying “Yes” to emphasise that
they agree with the other person. A shrug of the shoulders and a sad expression when saying
“I’m fine, thanks” may actually imply that things are not really fine at all!
Convey information about their emotional state.
Your facial expression, your tone of voice, and your body language can often tell people
exactly how you feel, even if you have hardly said a word. Consider how often you have said
“Are you OK? You look a bit down.”
We know how people feel from their non-verbal communication.
Define or reinforce the relationship between people.
If you have ever watched a couple sitting talking, you may have noticed that they tend to
‘mirror’ each other’s body language. They hold their hands in similar positions, they smile
at the same time, and they turn to face each other more fully. These movements reinforce
their relationship: they build on their rapport, and help them to feel more connected.
Provide feedback to the other person.
Smiles and nods tell someone that you are listening and that you agree with what they are
saying. Movement and hand gestures may indicate that you wish to speak. These subtle
signals give information gently but clearly.
Regulate the flow of communication
There are a number of signals that we use to tell people that we have finished speaking, or
that we wish to speak. An emphatic nod, and firm closing of the lips indicates that we have
nothing more to say, for example. Making eye contact with the chair of a meeting and
nodding slightly will indicate that you wish to speak.
The non-verbal communication defines the distance between the communicators and helps
them to exchange their emotional state of mind. Also, it regulates the flow of communication,
for example, an individual can give signals to convey that he had finished speaking or else he
wants to speak.
Sometimes, the non-verbals acts as a barrier to communicating effectively as the recipient
could not understand what the sender is trying to say and may interpret it wrongly.