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According to its opponents, these platforms do not adhere to their policies on a consistent basis. For instance,
both Twitter and Facebook have let accounts purporting to serve the public good to publish abusive or deceptive
information that would have been removed if submitted by an ordinary user. This contains accounts associated
with prominent figures such as former US President Donald J. Trump.
Certain experts who monitor social media and misinformation have raised worry that the corporations’ factchecking was insufficient in Trump’s case. Both platforms ultimately banned Trump following the rioting in the
United States Capitol, but both have come under fire for failing to take identical action in other nations.
YouTube has also been criticized for allegedly treating its celebrity users more leniently than the ordinary
population. Additionally, it has been chastised for failing to rapidly delete videos containing false allegations of
US election fraud and other falsehoods.
According to opponents, companies are not incentivised to regulate hostile or violent behavior as a result of
their ad-driven economic systems. While arguing that social media companies have gone too far in their
moderation efforts, legislators in certain countries, such as the United States, argue that this has come at the
expense of free expression.
According to social media firms, enforcing their standards is challenging due to the nature of the platforms on
which they operate. It can be challenging to distinguish hate speech from other types of communication such as
comedy or criticism. Some corporations claim that it is not their job to develop internet laws and have pushed
for government control.